Frequently Asked Questions (FAQ)

1. What is Rareboots Marketplace?
Rareboots Marketplace is a digital platform designed for football enthusiasts to buy and sell brand new premium football boots. It provides a convenient and secure way for users to explore a wide range of football boots, connect with sellers, and make transactions seamlessly.

2. How does Rareboots Marketplace work?
The app functions as a marketplace where users can browse through listings of brand new football boots uploaded by sellers. Users can filter their searches based on brand, size, condition, and other preferences. Once they find a boot they like, they can directly communicate with the seller through our in-app messaging system to negotiate pricing, arrange for shipping, and complete the transaction.

3. Is it free to use Rareboots Marketplace?
Yes, it's absolutely free to download and use. We do not charge any fees for browsing listings, contacting sellers, or making purchases. However, standard payment processing fees may apply when completing transactions as a seller.

4. How do I sell football boots on Rareboots Marketplace?
Selling on our platform is simple. First, create an account if you haven't already. Then, click on the "Sell" button and follow the prompts to upload photos and provide details about the football boots you want to sell, including brand, size, condition, and asking price. Once your listing is live, it will need to be approved by our team. If approved, interested buyers can contact you directly through the app and purchase your product.

5. How do I ensure the authenticity of football boots listed on Rareboots Marketplace?
We take the authenticity and quality of listings very seriously. We manually take the time to review every listing to ensure we are only populating the marketplace with authentic football boots. Our team have over 10 years of experience in the football boot game so you have nothing to worry about when it comes to spotting a fake. While we cannot physically authenticate every pair of boots listed on the platform, we encourage sellers to provide clear photos and detailed descriptions of their items. Additionally, we offer buyer protection measures and recommend users to purchase from reputable sellers with positive ratings and reviews.

6. What payment methods are accepted on Rareboots Marketplace?
Currently, we support various payment methods, including credit/debit cards, PayPal, and other digital payment platforms. The specific payment options available may vary depending on your location.

7. How does shipping work on Rareboots Marketplace?
Shipping arrangements are made directly between the buyer and seller. Sellers are responsible for specifying their preferred shipping methods and costs within their listings. Once a transaction is finalized, buyers and sellers can coordinate shipping details through our messaging system. We recommend using tracked shipping services for added security and peace of mind.

8. What if I encounter an issue with a transaction on Rareboots Marketplace?
If you experience any problems with a transaction, such as non-delivery of purchased items or receiving items that significantly differ from their descriptions, please contact Stripe within your account who will deal with any disputes that may arise.

9. Is there a rating and review system on Rareboots Marketplace?
Yes, we have a rating and review system in place to foster transparency and trust within our community. After completing a transaction, both buyers and sellers have the opportunity to leave feedback and rate each other based on their experience. This helps other users make informed decisions and ensures accountability among members of our platform.

10. How can I provide feedback or suggestions for Rareboots Marketplace?
We welcome and value your feedback! You can share your thoughts, suggestions, and ideas for improving Rareboots Marketplace by contacting our support team directly at info@rarebootsmarketplace.com or by leaving a review on the app store. Your input helps us enhance the app and provide a better experience for all users.